See What Our Clients Have To Say

Success Stories

Cross Pointe Innovations has a long history of client success stories. But don’t take our word for it… read on to see what our clients have to say about us in their own words!

Got Something To Say?

Click the link below to submit your own testimonial!

Cell phone communication has become a staple in exercising our business plan. With the ever increasing importance of cell phones, the time and effort needed to manage the service we were receiving at a reasonable cost, became a much bigger headache. So rather than purchasing more Tylenol, we hired Cross Pointe Innovations to do the work for us. We must say, that was a really wise decision!


I’ve worked with CPI for over 2 years. Outside of the savings they’ve generated through our cell phone bill, the service is second to none. As a recent experience, I had tried to order a phone from our provider directly. With over 3 weeks of e-mails and voicemail messages not being returned from our “account rep”, I contacted Troy and Rob, and within less than a day, the phone showed up on my desk in the overnight package. Amazing service and response to our needs. Great company to have in our back pocket for any mobile needs we have.

Matt ThielDRI Title & Escrow

In working with Troy/CPI I have experienced nothing but an epic example of servant leadership. Both his positive attitude and professionalism to help our companies wireless needs is packaged with honest, fair and knowledgable service. CPI truly has a a phenomenal business model…Serving others equals success!

Rachel TaylorDickey & Burham, Inc.

The folks at Cross Pointe Innovations have taken the dreaded monthly analysis of the cell phone bill and turned it into a pleasurable and bottom line profit event. Our cell phone expense has been reduced by 20% in the year or so that they have been working for us, but the real value to me has been the time savings for our administrative staff. We no longer have to spend hours reviewing the 100 plus lines to “try” and make sure we have the best plans available. The staff at CPI finds the problems and abuses and recommends the needed changes. It’s very simple, very easy, and adds profit to the bottom line. I would certainly recommend their services to any business (excluding our competitors of course)!

Greg Johnson, CFOEcho Tech

Cross Pointe Innovations has proven to be an exceptional partner for Alegent Health. Their knowledge and expertise allowed Alegent Health to reduce our cellular billing by 20.5% the first month. The savings and service does not stop. Last month’s cellular bill was 27% lower than before Cross Pointe Innovations joined our team.

Cross Pointe Innovations has not only helped us reduce our wireless expenses. They have identified potential problems, recommended solutions and assisted in implementation of the chosen solution. Their willingness to listen, learn your operations and unique situations is an example of how they do business.

Gary Weger, Senior Telecommunications AnalystAlegent Creighton Health

We allowed Cross Pointe Innovations the opportunity to show us how they could help Better Business Equipment a year ago. During that time CPI has met or exceeded all of our expectations time and again. We plan on being a long term partner with CPI and would recommend them enthusiastically to anyone who wants to get control of their cell and internal telephone expenses with minimum hassle.

John Hobbs, Service ManagerBetter Business Equipment

Cross Pointe Innovations did more than save us time and money…they created it. Knowing every month someone is watching out for us, taking the time to review our status, and finding savings for us, I can’t ask for any more. The folks at Cross Pointe Innovations are now a valued member of our team. I thank them for their efforts every time I get a chance.

Bryce Bousquet, PresidentReams

Our relationship with CPI Today began with Mark Mason. His experience in the cell phone industry portrays a legacy of trust, practical solutions and follow-through.

When our prior cell phone contract was about to expire, we contracted with Cross Pointe Innovations to evaluate our current needs. Based on our software requirements, geographic footprint and the latest technology, CPI Today offered an RFP to all the major competitors. After formulating the comparison, they were able to guide us to a provider that immediately saved us over 30% of our current spend.

Throughout the contract year, they have reviewed our total minutes, worked as FBG’s representative with our vendor, and further reduced our costs by another 20%. FBG absolutely recommends CPI to anyone. Let these experts help you evaluate the increasingly complex cell phone world.

Kathy Clark, CFOFBG Service Corporation

Working with Cross Pointe has given our company peace of mind. We no longer have to wonder or worry if our carrier is looking out for our best interest because Cross Pointe does that on our behalf. We have experienced significant savings on our wireless solutions for our organization as well as personal on-site service from Cross Pointe. Their knowledge and expertise in the industry gives us confidence that we can count on for saving our company money every month that we would not have saved before. Cross Pointe also advises us on plans, equipment, and extras that we may or may not really need, hence, saving us even more money. If you’re looking to get rid of the headache of dealing with the infamous “hard to read” and “what are they really charging me for?” cell phone bills, I would highly recommend Cross Pointe Innovations as your telecom management solution!

Jeff Haraden, OwnerHonda Mohawk

Cross Pointe Innovations was a life saver for our company on both our wireless and land line phone systems. We had been told that our land line phone system was on its last leg and that the next time it failed it would be the last. Parts were “no longer available”. Not having the time or the knowledge to investigate which phone system to go with, Cross Pointe was there with the knowledge and time to help. We got the right phone system at the right price and a bonus with a review of our wireless resulting in a reduction of that monthly cost included. Cross Pointe was indeed a life saver in helping our company with its communication needs and expenses.

Deloy Stark, PresidentBryant Heating & Cooling Systems

Working with Cross Pointe was an easy decision because of their knowledge of products and companies in this industry.  CPI found significant savings with our wireless plan that we would not have been able to identify on our own. We appreciate the outstanding and prompt service we are given every time we work with them.

Holly BaeteHampton Enterprise

I was apprehensive at first, especially with the economy being so slow, but then I realized that this is the best time to look for additional ways to save the company money. CPI was able to get us a large saving on our bill each month and their experience is invaluable when it comes to ways to cut corners. In most cases companies have someone like myself watching the mobile phones as a secondary duty and having Cross Pointe as a consultant is invaluable.

Mark Pope, Personnel ManagerHawkins Construction Company

We believed we were achieving the maximum for our wireless dollar. We had the contract and discounts in place. All bases were covered, so it was natural for us to be quite apprehensive at first. Cross Pointe’s expertise in working with wireless providers revealed pricing options that we either had not considered, or we were not aware. The monthly savings proved to be dramatic and thoroughly painless on our part. Cross Pointe brings a level of customer service that cannot be found in the wireless industry. Their honesty and integrity are much appreciated.

Chris Backhaus, Operations ManageriSECREtrac Corp

We did not believe there was any way we could have achieved a more economical solution to our current monthly charges with our wireless communications. Cross Pointe Innovations’ expertise in knowing what features and benefits for each phone allowed us to find savings. The personal “on-site” service that you provided to help with our data devices was so refreshing to receive….You are doing business the good old fashioned way.

Dan Ward, PresidentAmerican Electronic Inc.

Cross Pointe Innovations provided a service that has saved Controlled Comfort many, many dollars. An example: I had been trying to resolve an issue concerning our cell phone service for six months and CPI was able to resolve it in one week. Their recommendations & knowledge of the cell phone business is priceless.

Anne TaylorControlled Comfort

Cross Pointe has proven to be a valuable business partner. They immediately identified significant savings in our monthly bill and assisted in the implementation of the necessary changes. In addition, they provided great suggestions for new equipment and found savings opportunities on the new purchases. The great service does not stop with the initial cost savings. Each month, Cross Pointe provides data tracking specific to our company and additional recommendations for service and equipment changes that continue to save us money.  The CPI staff use their in-depth knowledge of the mobile communications industry to identify opportunities that no one in our organization would have been able to recognize.

Jason Epstein, President, LEED A. P.Keystone Glass company

Not only has CPI saved a ton of money on our cell phone bills, their knowledge of the technology that is out there is superb.  Response time is second to none. All you have to do is ask and the equipment is there the next morning. Not only is the turnaround time great, they even come to set the equipment up the same day it arrives. Transferring files, contacts, all made easy with just a phone call to CPI. Cross Pointe takes all the craziness out of deciphering bills and plans. No more talking to the phone companies, they handle it all! I know I can always count on CPI for their expertise and professionalism. Cross Pointe is a definite must!

Joel DeNooyer, PresidentDeNooyer Cheverolet

You might as well say that the day Cross Pointe Innovations walked through our doors, we started saving money on our cell phone bills. We were already pooling our minutes, but with CPI’s knowledge and suggestions we lowered our bills even more. Their service is superb. We talk or meet every month to make sure we are where we should be. No more dealing with the phone company, no more trying to decipher the cell bill, no more unnecessary overages, no more hassles. CPI is most reliable and they will only charge you if they can save you money every month. Who wouldn’t want to lower an expense without having to sacrifice? You can do it with Cross Pointe. It’s definitely a win-win.

Josie Herreron, ComptrollerMetro Ford

Over the past two years, Cross Pointe Innovations has saved our company thousands of dollars by identifying and helping eliminate unnecessary charges with our cell phone bills. Troy has become a valuable resource in an area we don’t have the knowledge or time to invest into finding savings for our business. Their sole purpose with every customer is to find ways to save them money…how cool is that? I highly recommend the CPI team to any business, small or large, that would like to have someone on board working diligently on uncovering wasteful spending in the area of technology.

Ami Graham, General ManagerBroadcast House

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.

Years In Business


Clients Served


2019 Average Savings


Realized Total Savings